Manage all of your community facing processes from one easy to use platform.
Need2know.io gives your council everything it needs to deliver world-class service to every member of your community.
Every resident has a unique profile and account for the platform. Your team can view every detail related to a particular individual, all from the one screen.
With Need2Know.io, your community gets access to a powerful online portal where they can update their details, request services, manage permits and approvals, and pay outstanding invoices or fines.
Need2Know.io allows you to make sure your community gets the most from the spaces and resources your council makes available.
Every council is different, and every council has different processes. Define flexible workflows for each of your council's different processes so you can ensure best-practise and regulatory compliance.
Create custom forms and embed them in your community portal as part of workflows, surveys, and pages.
Nobody enjoys having to follow up an invoice, or even worse - a parking ticket. Need2Know.io allows your community to process payments for all of their council interactions through one, easy to use portal.