Need2Know.io was founded because one of the co-founders lost a paper parking ticket and had to spend three days figuring out how to pay the money owed.
Modern residents expect a fully integrated invoicing and payment process, just like they get from commercial providers.
Need2Know.io lets you give it to them.
Modern councils are service providers, and modern service providers must give their customers a seamless digital billing solution.
This level of quality isn't a "nice to have" anymore, it's simply a minimum standard.
Requested a Service? Booked a community space? Gotten a parking ticket?
Need2Know.io automatically calculates and generates the relevant charges and invoices for all your resident's interactions with the council.
No more following up on unpaid invoices, no more bills getting lost in the mail.
With Need2Know.io all billing and invoicing is managed through the dedicated Community Portal, with automated notifications and reminders.
Remember that lost parking ticket? Wouldn't it have been great if there was somewhere you could just log in and see all your outstanding bills?
With Need2Know.io, that's exactly what every resident gets.
You never want to make it hard for people to give you money. Give your residents the tools to make seamless online payments with just a single click.
Fully safe & secure using the worlds toughest security.
Need2Know.io isn't just for online interactions, it works in every scenario.
Replace or supplement your in-person billing processes by managing invoices through the Need2Know.io Council Portal to have everyone working from the same system.