Modern Councils Are Service Providers
Modern service providers need to give their customers a seamless digital experience.
Modern service providers need to give their customers a seamless digital experience.
Residents expect a fully integrated online solution from their councils, just like they get from commercial providers.
It's not enough to simply "be online" anymore.
Your residents expect you to be keeping up with them, working when and where it's most convenient for their lives, and solving the problems that they identify with.
This level of quality isn't a "nice to have" these days, it's simply a minimum standard.
Need2Know.io enables Australian local councils to offer 100% of their services to the communities they serve, entirely online.
A society where the resources of local government can be directed towards improving the communities they serve rather than administering them, and where local government is seen by those communities as an enabler of innovation and change, rather than a barrier to it.
Build powerful workflows for your front-line teams and community members that deliver the services your community needs.
Capture all the data you need and give your residents a seamless experience every time.
List community spaces for your residents to browse and book. Give your community the power to thrive and take full advantage of the spaces and resources your council makes available for them.
Issue invoices and take payments, all through a safe and secure online portal.
Every community member has a persistent digital identity that gives them full access to the history of their Requests, Bookings, Invoices, and Payments.
Our pricing is based on a simple per-resident model. This means the Need2Know.io platform is just as affordable to a small country town as it is to a large metro council.
With a simple set of optional packages and support plans, you can find a package that suits your organisations budget without the pain (and awkwardness) of enterprise software purchases.
Need2know.io is 100% cloud-based Software as a Service. Built on Microsofts Azure Cloud platform, hosted in Australian data-centres, and encrypted by default. You know your communities data is safe and sound with a trusted technology partner.
Don't know what any of that means? No worries! You don't need to.
To put it all simply; we do all the work, you just log-in and go.
We make communities love their councils